IGNITRA™

Shipping & Returns

Your order is processed by our merchant Clickbank.

It will be CLICKBANK or "CLKBANK*COM" that shows up on your credit card or billing statement! If you are not the cardholder, inform them of this! If you purchased any upgrades, they will show up as separate transactions.

If you want phone billing support, you can contact ClickBank's Customer Support team at 1-800-390-6035 from the US or +1-208-345-4245 from other countries.

Shipping Information

Standard Shipping Times:

  • Continental United States: 5-7 business days
  • International: 10-14 business days

** Due to global logistical situations, there may be unexpected carrier delays and tracking issues that are completely out of our control. We appreciate your patience and apologize for any inconvenience caused.

All of our orders are shipped with UPS or Fedex (in partnership with USPS for the final leg of US orders). Orders should be shipped out next working day. Any orders made on Friday, Saturday or Sunday should be shipped on Monday, excluding all US postal holidays.

You will receive a shipping notification along with your tracking link to locate and track the status of your order in transit the day after your item has shipped.

Return of Physical Items (180-Day Guarantee)

In order to obtain your full refund for your bottle(s) you must return ALL bottles be they empty, full or partially full (and including any "bonus" or "free" bottles as part of your order) back to our fulfillment center at the address listed below, within 180 days of the date you originally ordered the product along with a written or printed note - inside the package - with the following information clearly written:

  • Your ClickBank Order ID
  • Your Full Name, and Full Address where the shipment was received
  • Your Email Address and Phone Number
  • Your original packing slip (if available)

In order for your refund to be processed the product must arrive at our fulfillment facility within 180 days of the original purchase date. Failure to include all the bottles purchased be they empty, full or partially full, or failure to clearly write your order details as specified above so that a member of our fulfillment center staff can clearly read and allocate your return may both result in our inability to refund you. The buyer will pay for return shipping at all times.

International Orders

Due to the high expense and risk of shipping to countries outside of the US we do charge shipping fees of $30 for each product purchased and we DO NOT refund shipping fees at any time. However, you will get a full refund on the price of all the bottles purchased (as long as they are returned to us with the same terms mentioned above). Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered.

Physical Returns Address

PO Box 1079
Pleasant Grove, UT 84062
United States

Returns of Digital Items

We offer a no-questions asked 180-day money back guarantee on all digital items. To claim your refund for a digital item, you must make your request within 180 days of the original purchase date. You can return digital items by contacting us via the contact link. We will honor your request.

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